Lifting cables connect your door's bottom brackets to the spring system and carry the full weight of the door. When a garage door cable snaps or slips off the drum, the door drops out of balance immediately. We replace broken cables, rewind drums and get your door hanging straight again.
Common symptoms you'll see or hear
- ✔ One side of the door sits lower than the other
- ✔ Loose steel cable hanging beside the door
- ✔ Door jams part way and tilts in the opening
- ✔ Frayed or rusty strands visible on the cable
- ✔ Cable has unwound from the drum at the top of the door
- ✔ Door slams shut or won't stay open
Why this failure happens
Cables fray from age, rust and friction against the bottom bracket or drum. Coastal suburbs around Fremantle, Scarborough and Rockingham see faster corrosion from salt air. A worn spring or out-of-balance door also puts uneven load on cables until one finally lets go.
Cables can also jump off the drum if the door hits an obstruction or a car bumps the bottom panel, letting tension go slack on one side.
How our technician repairs it on-site
We secure the door, release spring tension safely and fit new galvanised lifting cables to both sides so the door stays balanced. We check drums, bottom brackets and springs, rewind the cables correctly and restore spring tension.
The repair finishes with a balance test and a run of the motor to confirm smooth, level travel. You approve the price on-site before work starts.
Frequently asked questions
Is it safe to use the door with a broken cable?
No. Stop using it, keep clear and call us — the door can drop or twist suddenly.
Do you replace both cables?
Yes, we recommend replacing cables in pairs so both sides wear evenly.
Can you fix it today?
Usually. Our vans carry cables for common sectional doors across Perth.
